Business Service Contacts

Vikki Parman
Assistant Vice President of Business Services/Chief Operating Officer
Telephone: 859-256-3334


Phylis Vissing
Enterprise System Administrator
Telephone: 859-256-3373

Procurement and Payment

Teresa Pemberton
Director of Procurement to Payment

Brenda Nolan
Procurement Manager
Telephone: 859-256-3325

Vickie Sutherland
Payables Manager
Telephone: 859-256-3344


Teresa Roberts
Director of Payroll Shared Services
Telephone: 859-256-3342

Lisa Lowery
Associate Director of Payroll
Telephone: 859-256-3307

Veterans Affairs
Gwen Hacker
Director of Veterans Affairs
Telephone: 859-256-3352

The KCTCS System Office Business Services Department exists to provide service, support and leadership in Payroll, Procurement to Payment, Financials Functional Support and also, covers Veterans Affairs/State Approving Agency for Veterans Education. Our role extends to the administration of all 16 KCTCS colleges and system office to ensure compliance with all applicable federal, state and local tax authorities. Our mission is to provide excellence in customer service.

Key Initiatives:

  • Creating and maintaining security for end users.
  • Assisting veterans with school/program and GI Bill benefit information.
  • A supplier diversity initiative that ensures our goals reflect the diversity of the students and employees of our 16 colleges and the citizens of the Commonwealth of Kentucky.

Important Links:


This department provides service through the Administrative Services Area